Developing Management Skills 6e
D. Whetten

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For undergraduate/graduate courses in Principles of Management and Management Skills. This guide to effective managerial behavior is the only one available on the market that teaches students what they need to know to perform well as managers, synthesizes a large body of scholarly research related to each skill topic, and uses a proven learning methodology to help students actually develop and improve management skills. Emphasizing the basic human skills that lie at the heart of effective management, it combines academic knowledge with real world practicality, the key to the book's proven durability. Based on social science and business research-Shows what is known and not known about how to develop management skills. All prescriptions, guidelines, and assessments are based on validated research and proven practice by effective managers. Students learn how to foster productive, satisfying, and growth-producing business relationships. Five-step model-Social science research has demonstrated that the learning model upon which the book is based is superior to other teaching techniques such as the case method, experiential exercises, or a lecture/discussion format. The five step learning model consists of: (1) Skill Assessment, (2)Skill Learning, (3) Skill Analysis, (4) Skill Practice, and (5) Skill Application. Shows students that the most effective managers improve their competencies through a well-rounded approach to learning. Emphasis on practice-Concentrates on the practice of management skills rather than just reading about them. Provides students with the opportunity to develop behavorial competency and allows them to recognize the complexity of relationships. A focus on personal skills: Developing Self-Awareness, Managing Personal Stress, and Solving Problems Analytically and Creatively -Provided in Part I. Allows students to focus on a cluster of related behaviors, pointing out that each skill cluster is related to and shares a common core of personal competence. A focus on interpersonal skills: Coaching, Counseling and Supportive Communication, Gaining Power and Influence, Motivating Other People, and Managing Conflict -Provided in Part II. Enables students to focus on interpersonal skills, showing that understanding the parts of many skill areas allows a competency far above understanding and practicing one skill. A focus on group skills: Empowering and Delegating, Building Effective Teams and Teamwork, and Leading Positive Change -Provided in Part III. Shows students the key issues that arise when they are involved with groups of people either as leaders or as members of the group. Making Oral and Written Presentations, Conducting Interviews, and Managing Meetings -Covers specialized communication skills for students with little or no managerial experience. Fosters for students the skill development needed to implement assignments typically included in a skill-building course. Comprehensive appendices-Includes scoring keys and forms for use with assignments in the chapters; a glossary of key terms; and references for excerpted material in the book. Gives students and instructors excellent resource material that is readily available. Skill Assessment instruments-Begins each chapter. Highlights for students areas of personal competence as well as areas needing improvement in both knowledge and performance. Skill Learning sections-Included in each chapter. Explains to students key behavioral guidelines as well as the rationale for why these guidelines work. Skill Analysis sections-Included in each chapter; these include brief case histories that illustrate both effective and ineffective applications of the behavior principles. Shows students the bridge between intellectual understanding and behavioral application. Skill Practice sections-Included in each chapter; provides exercises, problems, and role-play assignments. Provides students with opportunities to practice the behavioral guidelines in simulated managerial situations. Gives instructors the chance to provide valuable feedback, enhancing their students' skill competencies. Skill Application sections-Included in each chapter; contains forms that allow for the generation of improvement agenda, as well as assignments and ideas for applying skills in out-of-class situations. Helps students transfer behavioral guidelines into everyday practice. NEW - All assessments available on-line Allows faculty and students to measure results against class and national averages.NEW - New chapter on Leading Positive Change -Which integrates research and competencies never before published in any management text. NEW - Additional assessments and cases available on the OneKey website-For instructors who want to expand alternatives beyond those found in the textbook.